Can I get a signed DPA / AVV?

Yes. We sign a standard German GDPR DPA (Auftragsverarbeitungsvertrag) on request - reach out from /sales. The text is the standard form most customer DPOs already know, no surprise clauses; we also accept your own paperwork if your legal team prefers their template. Reply time is within a working day. Most teams under 50 seats don't need one (the standard plan terms cover the legal posture); larger setups get a short signed addendum alongside.

How do I export my data?

Account settings → export. Returns a JSON archive containing every record you own, every file you uploaded, and the relevant audit-log entries. No support ticket, no waiting period, no fee. Same export shape works on every plan.

How do I delete my account?

Account settings → delete. Confirms once, then removes records, files, embeddings, and audit-log entries within 30 days. Stripe payment metadata stays as long as German tax law requires it (10 years), in line with §147 AO; everything else is gone.

Who are your subprocessors?

Two: Stripe (payment processing only, transferred under the EU-US Data Privacy Framework) and our transactional mail relay (EU-hosted). Neither sees your records. The full list and what each one is allowed to touch lives at /privacy and /security.

Does Contact Book use Google Analytics or Meta Pixel?

No. No third-party analytics at all. Device + session metrics live in our own Postgres + Redis. The cookie banner that GA / Meta require doesn't apply because we don't load them - one fewer dialog between a visitor and the page they came for.

Contact Book

Compare

Contact Book: the GDPR-friendly alternative to Dex

Plain-language privacy notice, standard German GDPR DPA available on request, self-serve export + delete.

GDPR alternative

Personal CRM

Networking

Julia YukovichCo-Founder + CEO

·December 31, 2025·

1 min read

GDPR isn't a checkbox - it's a posture. If you're moving off Dex because their AVV / DPA is opaque, Contact Book is what a clean alternative looks like: subprocessor list of two (Stripe + mail relay), self-serve export + delete from account settings, and a standard German GDPR DPA on request when your procurement team needs one.

At a glance

Dex is sharply focused on "don't lose touch" - it adds reminders + activity tracking on top of LinkedIn-style integrations. Contact Book does that too, and adds gifts, life events, pets, family relationships, and a journal. If keep-in-touch reminders are 80% of what you want, Dex is excellent. If you also remember birthdays, family details, gift histories, and want all of it in one place, you're more at home with us.

GDPR posture

GDPR is a posture, not a checkbox

Three things matter under GDPR for a tool like this: (1) lawful basis for processing, (2) data subject rights (export, delete, port), and (3) the auftragsverarbeitungsvertrag / DPA chain. Contact Book treats them as engineering invariants, not legal optics. Lawful basis is the contract you sign with us. Subject rights are self-serve from your account settings - no support ticket required. The subprocessor list has two entries (Stripe + mail relay). A standard German GDPR DPA is available on request from /sales whenever your procurement team needs one - we don't charge for it and don't gate it behind a plan tier. Where Dex sits on each of these is the rest of this page.

Contact Book vs Dex: GDPR comparison

	Ours Contact Book	Theirs Dex
Stay-in-touch reminders
Activity log
LinkedIn import	Manual + CSV
Gifts tracker
Life events		Limited
Pets
Hosted in Germany
Live multi-tab
Free tier

When to pick which

Pick Contact Book when

You want reminders plus the rest of the relationship surface (gifts, life events, family).

Hosting in Germany / EU jurisdiction matters to you.

Pick Dex when

LinkedIn integration is essential and you live in that network.

You really only want "don't lose touch" + nothing else - the smaller surface is the appeal.

GDPR questions

What customer data-protection teams typically ask before signing a DPA.

Start with Contact Book

Free plan, no credit card. We host in Germany. Export + delete are self-serve.

Written by

Julia Yukovich

Co-Founder + CEO

Julia is one of the Co-Founders. She handles design, product direction, and most of the support replies that arrive in the morning.

julia.yukovich at aicuflow dot comLinkedIn